SoftAscend Privacy Policy

Effective date: January 1, 2025

1. Introduction

Welcome to SoftAscend. SoftAscend (“we”, “us”, “our”) operates the website located at bizsoftascend.com (the “Service”). This Privacy Policy outlines how we collect, use, and protect personal information you provide when using our software solutions for business purposes.

2. Information We Collect

We collect personal data you provide directly, such as your name, email address, phone number, company name, and any other details shared when you register an account or contact us. We also gather information through automated means, including IP address, browser type, device identifiers, and usage patterns.

3. Use of Information

Your information is used to deliver the Service, communicate updates, respond to inquiries, improve features, and ensure security. We do not sell or lease your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies, pixel tags, and similar technologies to enhance your experience, remember preferences, analyze usage trends, and ensure proper functionality. Cookies may include session cookies (deleted when you close your browser) and persistent cookies (remain until they expire or you delete them).

You can disable cookies via your browser settings, though some features may not function properly without them.

5. Third-Party Services

We may employ third-party providers for hosting, analytics, and support. These providers have access only to the data necessary to perform their functions and are bound by confidentiality obligations.

6. GDPR Compliance

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Access: You can request a copy of your personal data.
• Correction: You can ask us to correct inaccurate or incomplete data.
• Erasure: You can request deletion of your personal data where applicable.
• Restriction: You can request limitation of processing under certain circumstances.
• Data Portability: You can request a portable copy of your data.
• Objection: You can object to certain processing activities.

To exercise these rights, please contact us. We will respond within the timeframe required by applicable law.

7. Data Security

We implement industry-standard measures to protect your information. However, no method of transmission over the internet or storage is guaranteed to be 100% secure.

8. Data Retention

We retain personal data as long as necessary to provide the Service and comply with legal obligations.

9. International Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your data.

10. Children’s Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy in the future. Any changes will be posted on this page with a revised effective date.

12. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

SoftAscend
111 Sussex Drive
Ottawa, ON K1N 9H3
Canada

Phone: +14160101813
Business ID: 041934569